The error message can also be Do you want to replace the existing Normal.dotm or Changes have been made that affect the global template. This is an issue that always happens to Office 2016 on Mac when you want to open or close Office 2016. When using a Word file on your Mac, you may receive an error message saying Word cannot open the existing global template. Solution 2: Update your Microsoft OfficeĪbout Word Cannot Open the Existing Global Template (Normal.dotm).Solution 1: Delete the Normal.dotm File.About Word Cannot Open the Existing Global Template (Normal.dotm).In this post, MiniTool Software will show you the guides. To solve this issue, you need to delete the corrupted Normal.dotm file or update your Microsoft Office. ![]() ![]() The full error message is Word cannot open the existing global template. ![]() The Word cannot open the existing file is an error that happens on the Mac computer.
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